Effective Date: February 16, 2026
Last Updated: February 16, 2026

Freshkit Graphics LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freshkitgraphics.com, use our services, or communicate with us via email, phone, or SMS text messaging. It also outlines your rights and choices regarding your data.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect several types of information from and about users of our services, specifically including:

• Personal Identifiers: Name, postal address, email address, telephone numbers (mobile and landline), and company name.
• Commercial Information: Records of products or services purchased, obtained, or considered, as well as billing and payment information (credit card details are processed directly by our payment processors and are not stored on our servers).
• Communications: Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Collect Information

We collect information in the following ways:

• Directly from you: When you fill out forms on our website, sign up for our services, make a purchase, subscribe to a newsletter, or communicate with us via phone or email.
• Automatically: As you navigate through our site, we may use cookies and similar tracking technologies to collect usage information.
• From service contracts: When you sign a service agreement or contract with us.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To provide, operate, and maintain our services.
• To process your transactions and send you related information, including purchase confirmations and invoices.
• To schedule and confirm appointments or service visits (e.g., we may need your address to provide onsite services).
• To respond to your comments, questions, and requests, and to provide customer service.
• To send you technical notices, updates, security alerts, and support and administrative messages.
• To communicate with you about promotions, upcoming events, and news about our services, provided you have given us your consent to do so (see Section 7 for SMS opt-out).

4. Do We Share Your Information?

We value your privacy. We do not sell, rent, or trade your personal information to third parties for their own promotional or marketing purposes.

However, we may share information with trusted third parties to help us operate our business and administer your requests strictly for legitimate business purposes. These parties are contractually obligated to keep your information confidential and secure. These categories include:

• Payment Processors: To process credit card transactions.
• Shipping/Fulfillment Partners: To deliver products you ordered.
• IT and SaaS Providers: Including cloud storage providers and email marketing platforms (e.g., [List examples like Mailchimp, HubSpot, etc., or delete this line]).

5. Mobile Information - No Sharing of Opt-In Consent

We place a high priority on protecting your mobile information.

• We do not share mobile opt-in consent or phone numbers with any third parties or affiliates for their own marketing or promotional purposes.
• All other sharing categories noted above (e.g., for payment processing) exclude mobile opt-in and consent. Opt-in information and consent are never shared with anyone for any purpose unrelated to the specific service you requested via SMS.

6. Your Choices & Opt-Out (SMS)

You have control over your communication preferences.

• Email: You may opt out of receiving promotional email messages by following the "unsubscribe" instructions in those emails.
• SMS Text Messages: If you no longer wish to receive text messages from us, you can opt out at any time by replying STOP, UNSUBSCRIBE, or QUIT to any text message you receive from us. After you opt out, we will send you a final confirmation message (if required) and then cease all SMS communications with that number.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to request access to, correct, or delete your personal data, please contact us at :